Return, Refund, & Reimbursement Policy for Tabletop Events

Thanks for playing in a Pastimes Event!

If you are not entirely satisfied with your event or purchase, we’re here to help.


Tabletop Items

  • There are no returns for Tabletop items


Tabletop events

  • There are no refunds available if you played in the event.
  • If you are unable to make an event and have contacted us at at least 30 minutes prior to the event starting we will either move you to a different event, issue a refund, or give a reimbursement at Pastimes sole discretion.
  • If a refund is issued, we will initiate a refund to your credit card or original method of payment. Refunds from credit cards are subject to your card issuer’s policies.


What is a Reimbursement?

Reimbursements come in the form of Prize Tixs, Event Entries, or other items at the sole discretion of pastimes.

Issues We Will Not Reimburse

  • Reports with insufficient descriptions to verify their accuracy.
  • Being suspended from Magic Organized Play, Magic Online, or MTG Arena.

Additional Reimbursement Terms & Conditions

  • You may only receive one reimbursement per event.
  • Decisions to provide (or not provide) reimbursement, as well as the nature of such reimbursement, are at the sole discretion of Pastimes.
  • Pastimes reserves the right to deny repeat or invalid reimbursement requests made by those who we feel are operating with poor internet connections or hardware.
  • Any attempts to defraud, manipulate, or otherwise “game” the reimbursement process, as solely determined by Pastimes, may result in disciplinary and/or criminal action such as termination of any or all your Organized Play Accounts including Magic Online, and investigation by local or national law-enforcement authorities.

Contact Us

If you have any questions, feel free to contact us or head to the Help channel on the Pastimes Events Discord server!